Warranty service requests must be submitted online at: https://meisroofing.com/warrantyservice/ Meis Roofing (“Warrantor”).
This Limited Transferable Project Warranty (“Warranty”) applies only to the specific project identified in the associated Proposal, Agreement, Work Authorization, or Completion Form (“Contract”). This Warranty is incorporated by reference into the Contract and is subject to all Terms & Conditions contained therein. In the event of conflict, the Contract Terms & Conditions control.
LIMITED WORKMANSHIP WARRANTY Warrantor warrants to the Owner (“Owner”) that the Work performed under the Contract will not leak due solely to improper application by Warrantor under ordinary weather conditions, subject to all exclusions herein. If a leak is determined by Warrantor in its reasonable professional judgment to have resulted solely from improper application, Warrantor shall supply labor and materials necessary to repair the specific defective area. This Warranty covers repair only. It does not cover consequential, incidental, interior, or secondary damages of any kind.
WORKMANSHIP WARRANTY COVERAGE PERIODS All Warranty periods begin on the earlier of (i) Substantial Completion as defined in the Contract, or (ii) the date the final invoice is first submitted to Owner by Warrantor, unless otherwise specified in writing.
Manufacturer guaranteed roof systems: Warrantor’s workmanship warranty extends for FIVE (5) YEARS from Substantial Completion. During the first TWO (2) YEARS following Substantial Completion, no formal maintenance agreement with Warrantor is required. However, Owner remains responsible for exercising reasonable care and maintenance of the roof system, including compliance with all applicable Owner responsibilities set forth in this Warranty and any Manufacturer maintenance requirements necessary to prevent damage or deterioration. As a condition of workmanship warranty coverage during Years THREE (3) through FIVE (5), the roof must be maintained under a documented roof maintenance program that complies with the applicable Manufacturer maintenance guidelines. Such maintenance may be performed by Warrantor or by another qualified contractor approved by the Manufacturer or otherwise meeting the Manufacturer’s maintenance requirements. Maintenance records shall be retained by Owner and provided to Warrantor upon request. Failure to maintain the required documented maintenance program or to provide maintenance documentation upon request shall void workmanship warranty coverage for the period beginning in Year Three (3).
Complete Roof Systems 2/12 or Less with No Manufacturer Guarantee: All complete “edge-to-edge” roof system installations or replacements (including membrane/surface, underlayment or insulation, flashings, and edge metal/coping necessary to waterproof the roof surface) that are less than or equal to 2/12 pitch and do not include a Manufacturer NDL or equivalent guarantee or warranty will carry a Warrantor’s workmanship warranty equal to TWO (2) YEARS from Substantial Completion. During the TWO (2) YEAR workmanship warranty period following Substantial Completion, no formal maintenance agreement with Warrantor is required. However, Owner remains responsible for exercising reasonable care and maintenance of the roof system, including compliance with all applicable Owner Responsibilities set forth in this Warranty. Failure to reasonably maintain the roof system or to comply with the Owner Responsibilities may void workmanship warranty coverage for resulting damage or deficiencies.
Repair & Non-Roofing Work: Repair Work, Leak Repairs, Incomplete or Partial Roof Systems, Skylight Installations, Gutter & Downspout Systems, or Any Non-Roofing Work, including such work performed as a part of a complete roofing system shall carry a Warrantor’s workmanship warranty equal to ONE (1) YEAR from Substantial Completion. During the ONE (1) YEAR workmanship warranty period following Substantial Completion, no formal maintenance agreement with Warrantor is required. However, Owner remains responsible for exercising reasonable care and maintenance of the repaired or installed Work, including compliance with all applicable Owner Responsibilities set forth in this Warranty. Failure to reasonably maintain the repaired or installed Work or to comply with the Owner Responsibilities may void workmanship warranty coverage for resulting damage or deficiencies. Due to the complex and unpredictable nature of roof leaks, Warrantor warrants only the workmanship of the repair performed and does not guarantee that a repair will permanently eliminate all leakage conditions or resolve leaks originating from areas outside the scope of the Contract Work. If additional leaks occur that are not directly caused by improper application of the original repair, additional repairs may be recommended and performed at Owner’s sole expense.
WARRANTY CONDITIONS PRECEDENT This Warranty is strictly conditioned upon full compliance with the Contract. Payment Requirement (Material Condition). Payment in full of the Contract Price and in strict accordance with all Payment Terms is a material condition precedent to warranty coverage. This Warranty is null and void if payments are not received in accordance with Contract terms. Failure to pay non-warranty service invoices in accordance with this Warranty, the Terms & Conditions, and Warrantor’s standard service invoice terms voids all Warranties. Payment constitutes the sole consideration for this Warranty. Owner Responsibilities Owner must: • Notify Warrantor in writing within ten (10) days of discovering any defect. • Submit a completed Warranty Claim & Service Request form. • Permit prompt inspection and repair. • Notify Warrantor within fourteen (14) days following any severe weather event. • Maintain proper drainage and keep roof free of debris. • If applicable, have a documented maintenance program active as required by Warrantor’s and Manufacturer’s written warranties. • Failure to comply voids coverage for resulting conditions. • Warrantor reserves the right to inspect the roof annually during the warranty period.
WARRANTY CLAIM PROCESS If a claimed condition is determined to be covered by Warrantor in its reasonable professional judgment; Warrantor shall inspect and repair within a commercially reasonable time. If a claimed condition is determined not to be covered by Warrantor in its reasonable professional judgment; Warrantor may, at Owner’s sole expense, inspect and make repairs up to the Owner’s pre-authorization amount outlined below. If the repair amount exceeds this pre-authorization amount, Warrantor shall obtain Owner’s written authorization for repairs and perform repairs at Owner’s sole expense. Owner’s Pre-Authorization for Non-Warranty Repairs Owner hereby pre-authorizes Warrantor to perform non-warranty repairs up to Warrantor’s current minimum service call mobilization rate without further approval. Owner agrees to pay associated service invoices per Warrantor’s standard service invoicing terms. Wind, hail, or ice damage terminates workmanship coverage for affected areas unless repaired by Warrantor under a separate written agreement. Owner shall contact Warrantor immediately after any of these events.
WARRANTY EXCLUSIONS This Warranty does not cover leaks, damage, or deficiencies resulting from: •Fire, lightning, flood, tornado, cyclone, hail, windstorm, earthquake, ice dams, ice accumulation or damage, wind-driven rain, or other natural or extraordinary events. • Ponding water or improper drainage. • Wrinkled or creased sheet metal or metal panels due to normal “oil-canning”. • Dead valleys. • Cracked or damaged skylights due to normal contraction or expansion. • Shingled slopes under 4/12. • Chimneys over 30” without crickets. • Improperly constructed curbs, skylights, transitions, roof/wall junctions. • Existing flashings or components not replaced under the Contract. • Structural movement, settling, warped decking, raised or sunken rafters. • Inadequate ventilation. • Mold, blistering, interior damage, or consequential damages. • Damage from third parties, inspectors, contractors, vandalism, animals, plant life, debris. • Alterations or additions after completion. • Plumbing systems or roof drains beneath the deck. • Clogged or obstructed drainage systems. • Use of roof beyond intended purpose. • Color changes due to normal weathering. • Any items not specifically included in the Contract Work. • Only items explicitly stated in writing as replaced or installed by Warrantor are covered. If any third party performs work or repairs on the roof without written authorization from Warrantor, this Warranty is immediately void. Warrantor reserves the right to disagree with inspector reports and shall solely determine coverage in accordance with this Warranty and the Contract. PRE-
EXISTING CONDITIONS Warrantor is not responsible for: • Pre-existing structural issues, defects, or code issues. • Existing flashings or components not replaced under the Contract Work. • Pre-existing flashing, fascia, siding, windows, soffits, chimney caps, plumbing stacks, curbs, skylights not replaced under the Contract. • Energy or building code upgrades unless explicitly included. • Additional ventilation unless expressly stated. • Equipment or utilities installed too close to the roof deck. • Appearance changes resulting from correcting roof system components.
LIMITATION OF LIABILITY This Warranty covers repair only of defective workmanship areas. Warrantor shall not be liable for: • Interior damage, • Loss of use, • Loss of profits, • Consequential or incidental damages, • Mold remediation, • Personal property damage. Total liability is limited to the original Contract amount attributable to the specific defective work. Under no circumstances shall Warrantor’s total aggregate liability exceed the total Contract Price.
MODIFICATION & TRANSFER This Warranty may be transferred once to a subsequent Owner provided: • Written notice is given within thirty (30) days of property transfer. • The Contract has been paid in full in accordance with the Payment Terms. • No default exists. No modification of this Warranty is effective unless in writing and signed by Warrantor.
DISCLAIMER THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY WARRANTOR AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
